conTgo is using three of Rackspace's most highly specified data centres available today, built to
exacting, rigorous standards and delivering
unparalleled security, power, connectivity and environmental control.
The conTgo private cloud platform uses three
mirrored Data Centres geographically dispersed
which are all engineered with fully redundant
connectivity, power and HVAC to avoid any single
point of failure, and staffed 24 x 7 by highly trained
technical support staff.
Each data centre gets its power from commercial utility underground conduits with a 10 minute battery backup in the event of failure. Additionally, we also have multiple diesel generators with full-load capability, which are on standby to provide long-term power in the event of an emergency. Put simply, if the world were to end, the data centres could still function for another 2 days!
UPS Systems - The power systems are designed to run uninterrupted even in the unlikely event of a total power outage. All staging and production systems in your hosting environment are fed with conditioned UPS power that will run if utility power fails. Our UPS power subsystem is N+1 redundant with instantaneous failover in case the primary UPS fails. Diesel Generator Systems - Our onsite diesel generators will automatically start in the event of a power surge or power system failure. The power subsystems are designed to cut over immediately with no interruption in the event of a power failure. Our power systems and our generator systems are regularly tested to ensure that they will function properly in the event of a power system failure.
The Rackspace network has been engineered from the ground up to accommodate the high availability demands of outsourced solutions. The network capacity is currently at 27,155 Mbps aggregate bandwidth.
Rackspace provides a fully resilient and redundant network infrastructure on which to base your mission critical Internet based operations. Our entirely switched network employs Cisco 6500 chassis based switches running HSRP (N+1 hot failover) to ensure that data can be routed even in the event of device or link failure. Internet connectivity is provided via multiple links to Tier 1 bandwidth providers which, coupled with our Cisco powered infrastructure, enables us to maintain 100% network availability.
Rackspace runs the Border Gateway Protocol (BGP4) for best case routing. Each packet is evaluated and sent over the best route possible. Because of our redundant network architecture, packets may be sent via alternative routes even if they are being delivered to the same end user. Should one of our providers fail, packets leaving our network are automatically redirected through another route via a different provider.