Mobile Travel Assistant (MTA)

PRODUCT UPDATES

On the 16th April 2010 – the Icelandic volcano Eyjafjallajokull caused an unprecedented level of chaos in the travel industry. For conTgo, the ash cloud crisis became the first major opportunity to demonstrate the full power of the Mobile Travel Assistant (MTA), but since then the platform has been used to manage communication with corporate travellers during a number of major disruptions such as the London and New York snowstorm chaos, the Queensland flooding, and most recently the New Zealand and Japan earthquakes.

With the VOLCANO release v2.1 conTgo is now delivering a range of new features designed to optimise the management of large scale travel disruptions for both TMC's, corporate travel and security managers and even suppliers in the travel industry. Several of the features are directly based on the lessons learned during the past year, but in addition conTgo is proud to announce 2 brand new service modules known as "Pre-Travel Advisory" and "Travel Data Warehouse", as well as delivering the first enhancement of the industry-leading MapCast traveller tracking module.

 

ABOUT THE MOBILE TRAVEL ASSISTANT

The Mobile Travel Assistant is an innovative and unique mobile communication and services solution designed to consolidate, manage and deliver all the travel-related information you and your travellers require whenever and wherever they are travelling.

The Mobile Travel Assistant enables corporations to:

  • Consolidate travel booking data
  • Integrate and deliver information and services to travellers via mobile phone, such as itinerary details, security advice and travel policy reminders
  • Undertake advanced analytical reporting of consolidated travel data
  • Reduce the overall cost of travel through increased policy compliance
  • Optimise corporate responsibility and traveller security (duty of care).

The intelligent 'Follow-Me" technology delivers relevant information at the right time directly to the mobile phone based on the most current itinerary, customising the messages according to location-specific rules.

In addition to the automated messages (PUSH), the Mobile Travel Assistant provides travellers with the option to request (PULL) information at any time using easy to remember keywords such as TAXI, OFFICE and TRANSPORT.

Finally, the Mobile Travel Assistant keeps track of the movement of all your travellers enabling the instant delivery of one- or two-way messages to all or select travellers.

The Mobile Travel Assistant is a proven corporate travel solution, having been commercially used for over 3 years by over 5,000 company's worldwide and delivering services to over 400,000 unique travellers in 90+ countries.

For a demonstration of the Mobile Travel Assistant, please send an SMS with the word "DEMO" to +44 7800 140 090 or +61 416 907 366.

 

For information about the Mobile Travel Assistant's Modules and Features, please click on the links below.


  • Alert

    Two way communications with travellers during travel or security incidents.
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  • Booking Import

    Automatic booking import and data validation 24/7.
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  • Broadcast

    Send out an SMS message to a group of travellers according to specified criteria.
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  • Follow Me Itinerary

    Delivers itinerary information to the traveller via SMS when needed.
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  • Keyword

    Request instant information via SMS on a needs basis.
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  • Location Services

    Delivers destination-based information to travellers before departure or after arrival.
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  • MapCast

    Visual overview of travel activity and country specific risk levels.
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  • Policy Manager

    Captures travel policy breaches prior to travel.
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  • Pre-Travel Advisory

    Receive company-specific risk information prior to travel.
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  • Riskline 24/7

    Online country risk reporting providing travel risk assessments updated 24-7-365.
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  • Security Advisor

    Fully automated risk management communications.
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  • Share

    Share information or collaborate instantly with colleagues in the same location.
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  • Survey

    Set up and deliver mobile based surveys.
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